Below FAQ are some common questions asked by our customers. If you have any other questions, Please email us at
Luxe Teeth Whitening® is a trademark registered brand of Viteman Group Ltd. Luxe Teeth Whitening products are luxury teeth whitening products which are carefully designed, formulated and tested to get the best results. Viteman Group Ltd are manufactures and retailers of high quality health and beauty products.
All of our producs are safe to use. They are peroxide free. All of our products are FDA tested, Vegan friendly, Gluten free and cruelty free so they are not tested on animals PRODUCT SAFETY & EUROPEAN REGULATIONS Luxe Teeth Whitening products are classified as a cosmetic product in the European Union. Our product complies with the Cosmetic Regulations 1223/2009 which was set into force on July 11, 2013. Cosmetic Regulations 1223/2009 was created by European Parliament and Council with the intent of establishing standards for cosmetic products that are available on the market. The safety and EU compliance of our product was assessed by an independent laboratory based in United Kingdom.
No. All of our products contain no peroxide and are safe to use. Check the description for the ingredients used in each product
We don’t recommend eating or drinking anything whilst in the process of whitening your teeth. We would advise to wait up to 30 minutes after whitening before eating or drinking.
You are only to use the teeth whitening strips for 30 minutes every day, any longer will not have any more effect on the whitening.
Yes, bentonite clay is safe to use in our products. Our Activated Charcoal Powder is to be used and brushed/washed off without consumption.
Even veneers get natural discolouring and stains, our products help to clean these and remove the stains and will help you whiten them back to the original colour.
Even though our products are safe to use and peroxide free, we do not recommend providing or allowing anyone under the age of 13 years old to use them.
You can normally expect to see results within the first few days of using our Luxe Teeth Whitening products, however these may be subtle differences. You will see your best and final results after the first 7 days of using our products.
Yes, All of our products have been fully tested and are proven to whiten teeth. We have done extensive research on the formulation of ingredients used in our products and they are all proven to whiten teeth
Oil pulling is an age-old remedy rooted in Ayurvedic medicine that uses natural substances to clean, whiten and detoxify teeth and gums. Oil pulling is swishing coconut oil in the mouth for 5-15 mins
It is recommended to use a sachet once a day in the morning or at night. You will receive 14 sachets in a box which is a two weeks supply
We've had a few customers that are pregnant/breastfeeding whilst using Luxe oil pulling. It contains 100% natural coconut oil with some natural flavourings
We ship to over 170 countries worldwide. You can see if we ship to your country at the checkout
We dispatch all our orders same day if they are made before 3pm (Monday-Friday) excluding bank holidays. If you do not receive your order within the time frame please contact us and we will resolve your issue ASAP. If you place an order after 3pm your order will be shipped the following day. United Kingdom [1-4 Working Days] European Union [3-5 Working Days] Worldwide [5-10 Working Days]. For the Uk, We do have NEXT Day Shipping for an additional £1.99. We also provide express shipping via DHL for international orders. Prices for express are shown on the checkout page.
Unfortunately, NO. We do not deliver to PO Box addresses.
Yes, All our parcels are sent out via Royal Mail, Uk Mail and DPD and DHL. They are sent out on a tracked service.
We use Royal mail, DHL, UK mail and DPD depending on the customers location and order value. Signature may be required, however all parcels will be tracked till delivery.
All delivery charges are shown at the checkout page
If you are not 100% satisfied with your purchase and wish to return your items back for a refund, We will accept all returns on unopened products. You can contact us via our contact form or email us Once we have received your details you can return your products to us and we will refund you the full purchase price of your product. We will not refund you if the product have been opened under any circumstances. We are unable to give refunds on orders where incorrect addresses have been given. Please note this is not a money back guarantee product.
If for any reason you change your mind please email us as soon as possible to cancel/amend your order, we will do our best to accommodate you however these changes cannot be guaranteed as we usually start packing your order as soon as we receive it.
We accept all major Credit/Debit cards from all over the world. All payments are processed via Stripe secure payment. We also accept payments via Applepay, Amazon pay. Payments are 100% secure. We do not store card details.
We will process orders once the payment has been received. A email confirmation will be sent when the order has been shipped
If you have any questions or need any information on our products, Please feel free to email us and we will reply asap